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    Office of Learning Resources Homepage
    Frequently Asked Questions

     

    What is a learning instructor?

    Learning instructors are education specialists who have practical and theoretical training in ways of learning and teaching. Unlike a tutor, they may not be experts in your discipline, but they can help you develop reading, writing, and study strategies appropriate for particular assignments, courses, or fields of study. Instruction is offered individually or in groups through a variety of interactive workshops.

    Who uses Learning Resources?

    All undergraduate, graduate, and professional students at Penn are eligible for the free, confidential services provided through Learning Resources. Although some students are referred to our office by advisor, counselors, or professors for assistance with their academic performance, most students consult our services of their own accord. In fact, our records indicate that majority of students who use Learning Resources are excelling academically.

    What will happen during my first meeting with a learning instructor? Do I have to bring anything with me?

    During your first meeting, your learning instructor will guide you through a self-evaluation of your reading, writing, and studying strategies. The purpose of this self-evaluation is to highlight your strengths as a student and to identify areas where you would like to improve. For this initial meeting, it is helpful to bring (1) your course syllabi so that you and your learning instructor can get a big picture of the course and talk about specific assignments, and (2) a planner or calendar to discuss how you are managing your time.

    Do I have to know exactly what my difficulty is before I meet with a learning instructor?

    If you are concerned about or dissatisfied with your studying, but are unable to specify exactly where your trouble lies, don't worry! The staff at Learning Resources is trained to help students assess their strategies and identify areas that need improvement. Very often, students who use our services are surprised to discover that what appears to be a difficulty with writing papers is really a time management issue. Or perhaps a poor performance on an exam can be attributed to a lack of active study strategies. Together, you and your learning instructor will discuss your current strategies and decide which aspects of studying you would like to enhance.

    How often can I meet with a learning instructor?

    Due to the high demand for our services, we ask that you limit your scheduled appointments with a learning instructor to once a week. During particularly intense periods of the semester, and with the permission of the Learning Resources staff, you may supplement your weekly meeting with one ½ walk-in appointment.

    Will my professors, advisors, or family be notified that I'm meeting with a learning instructor?

    The services provided at Learning Resources are confidential. Therefore, without your written consent, the staff does not have permission to discuss your use of our services with anyone in the University community or your family.

    Is it better to drop in during walk-ins or should I schedule an appointment?

    The same services are offered during walk-in hours or scheduled appointments so it is up to you to decide which type of meeting best suits your needs. Walk-ins are first-come-first-served and last for ½ hour. Scheduled appointments are 50 minutes and can be arranged in advance. We recommend scheduling an appointment if you are: (1) meeting with a learning instructor for the first time; (2) meeting regularly with the same instructor; or (3) discussing a paper that is longer than five, double spaced pages.

    Can I meet with the same learning instructor throughout the semester/year?

    If you find that you establish a rapport with a certain learning instructor, we encourage you to meet with that person consistently throughout the semester/year. If, however, you enjoy working with a variety of learning instructors, feel free to meet with anyone whose schedule matches your own.

    If I bring in a paper, will someone check my grammar?

    We believe that it is important for students to be actively engaged in reading and revising their own papers; therefore, we will not edit your paper for grammatical mistakes. We will, however, read through the text with you to discuss how well you've answered the assignment, the structure of your ideas, your use of supporting evidence, etc. If grammatical concerns arise during the course of this conversation, the learning instructor will try to explain the appropriate rule(s) so that you can avoid similar mistakes in future writing assignments.

    Does Learning Resources offer speed reading courses?

    Contrary to popular belief, research indicates that fast readers are not always proficient readers. Although it is possible to improve the speed at which you read, in so doing you may be jeopardizing your reading comprehension. If you are concerned about your rate of reading, a learning instructor can suggest reading strategies that will help you read efficiently, retain information, and relate your knowledge to course lectures, discussions, and assignments.

    Can I work with a learning instructor to help me with a take-home exam?

    When professors assign take-home exams, they assume that students will work independently and without the aid of academic support services such as learning instruction, tutoring, or study groups. Consequently, we will not help you complete a take-home exam unless your professor specifies that students are allowed to use academic support services during the exam process.

    What if I work during the day and can't come in during office hours?

    Learning instructors are available for appointments Monday through Friday, from 9-5pm. During the academic year, however, some learning instructors are available to meet with students after regular office hours. If you are unable to schedule an appointment during office hours, please leave a message with the receptionist indicating what times you are available and s/he will forward this message to the appropriate learning instructor(s).

    Are you open during the summer?

    To accommodate students who are taking courses, conducting research, or participating in other academic endeavors during the summer, our office remains open Monday through Friday, from 9-5pm throughout the entire summer. Walk-in hours are not available, but students may schedule appointments with a learning instructor during regular office hours.

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