STUDENT
DISABILITIES SERVICES
ACCOMMODATION PROCESS GRIEVANCE PROCEDURE
The University of Pennsylvania is committed
to making all of its educational opportunities accessible to students
with disabilities in compliance with federal, state, and local
laws, including the Rehabilitation Act of 1973 and the Americans
with Disabilities Act (ADA) of 1990. Reasonable accommodations
are provided on an individual, case-by-case basis. Six criteria
are used to determine whether a requested accommodation is reasonable.
The accommodation requested:
- is based
on documented individual need for accommodation;
- allows
for the most integrated experience possible;
- does not
fundamentally alter the essential requirements or essential
nature of a course or program;
- does not
pose a threat to personal or public safety;
- does not
impose undue financial or administrative burden;
- is not
of a personal nature (e.g., paying for an attendant).
In most instances, the reasonable accommodation
provided is acceptable to both the student and faculty member.
However, if that is not the case, a grievance procedure will be
followed:
1) The regular Student Disabilities Services
documentation/accommodation process will be followed. If acceptable,
the reasonable accommodation is provided. If not, the student or
faculty member may request (and consent to, as appropriate) the
next recourse:
2) An informal "second opinion" is
rendered by an ad hoc committee convened by the Associate Vice
Provost for University Life. This ad hoc committee minimally comprises
the professional staff of Student Disabilities Services plus the
School Student Disabilities Liaison. As appropriate, additional
representatives may be consulted, such as Counseling and Psychological
Services, Student Health Service, HUP Psychiatry, or a peer institution's
student disabilities office. If a faculty member initiates this
process, the Office of the Provost is also consulted. Usually a
resolution can be found through this informal review of the reasonable
accommodation. If acceptable, the reasonable accommodation is provided.
If not, the student or faculty member may request (and consent
to, as appropriate) the next recourse:
3) The Office of Affirmative Action and
Equal Opportunity Programs (OAA/EOP) will initiate a formal Fact-finding
process under the Policy on Equal Opportunity, Affirmative
Action, and Non-discrimination. The OAA/EOP will render a decision.
At any point, parties also may consult and seek the assistance of the Office
of the Ombudsman as a way of informally mediating any unresolved issues.
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