Schedule an Appointment
We are located in Suite 100, 3535 Market Street at the corner of 36th & Market Streets. For more instructions on how to get here, please go here.
Making an Appointment by web:
The Student Health Service (SHS) has integrated online scheduling for certain appointments including primary care, women's health, immunizations and health and wellness appointments. Travel appointments should be scheduled by phone. If you would like to schedule an appointment online click here to access the SHS Student Portal.
Making an Appointment by phone:
To schedule an appointment to see a provider call 215-746-3535. We will try to accommodate you with the next available appointment whenever possible. In some instances, you will be able to schedule an appointment for the same day. If you have an urgent problem and need special arrangements for care, a nurse may help to arrange for an appropriate evaluation.
Making an Appointment in person:
If you choose not to use on-line or phone scheduling, you may also come directly to SHS to make an appointment. You will be offered any same-day appointments that are available. If there are no same-day appointments we will offer you the next available that works with your schedule. If you have an urgent issue we truly try our best to have you seen as soon as possible. Sometimes patients will have a nurse evaluate them to provide care while they wait until the next available provider appointment (could be later that day or the next day).
Checking in for an Appointment:
If you already have an appointment you can check in at the kiosk using your Penn card, or check-in with the front-desk receptionist. Please arrive 10 minutes before your scheduled appointment to best ensure you will be seen on time.
NOTE: SHS is located on the 1st floor of the building at 3535 Market Street. You will need to use the elevator as we are not accessible to students via the stairs. For more information on how to get to us, go here.
In Case of an Emergency:
Students with illnesses requiring URGENT or EMERGENCY treatment may obtain care at a local Emergency Room. They may also call the Student Health provider on-call for phone consultation. This provider may give medical advice over the phone, or may decide that the student should seek emergency medical attention. We recommend students go to the Emergency Department at HUP (1st floor Silverstein Building on 34th Street).
The Student Health provider on-call can be reached by calling 215-746-3535 and connecting to the hospital operator.