If you have any comments or concerns about your care or about patient safety, please notify Student Health Service administration by phone at 215 746 3535 or by e-mail at shs@pobox.upenn.edu.

The Office of the Vice Provost for University Life is available by phone at 215-898-6081 if the Student Health Service cannot resolve your concerns. You may also contact the Office of Quality Monitoring at the Joint Commission for Accreditation of Healthcare Organizations to report any concerns or register complaints either by phone at 1-800-994-6610 or by email at complaint@jcaho.org.