There are several ways to access Student Health Service. One way way is by phone at 215.746.3535. The phone menu lists all available options including making an appointment, getting in touch with various departments (like insurance and immunization), contacting the administration, addressing urgent medical issues, and requesting medication refills.

 

If you want to make an appointment however, you can bypass the phone system and go directly to the web! Click on the menu above "Schedule an Appointment" which will tell you all about how to access the on-line portal.

 

If the office is closed and you have an urgent medical issue please click on the "Emergency" link at the very top of this page and you can see information to help guide you. There are also several "Related Resources" underneath the photo that address this issue.

 

 Please contact us with any billing issues or concerns at shsbill@pobox.upenn.edu.

 

If you have any comments or concerns about your care or about patient safety, please notify Student Health Service administration by phone at 215-746-3535 or by e-mail at shs@pobox.upenn.edu. The Office of the Vice Provost for University Life is available by phone at 215-898-6081 if the Student Health Service cannot resolve your concerns.  You may also contact the Office of Quality Monitoring at the Joint Commission to report any concerns or register complaints either by phone at 1-800-994-6610 or by e-mail at complaint@jointcommission.org.