Student Disabilities Services Staff List

Student Disabilities Services Staff List

Dr. Susan Shapiro

Susan Shapiro, Ph.D., Jesselson Director of Student Disabilities Services, has worked in postsecondary education teaching and counseling students for her entire career.  She found her passion working with students with disabilities over 15 years ago.  She earned her doctorate in Psychoeducational Process from Temple University.  In her spare time, she enjoys traveling, biking, hiking and photography.  She practices mindfulness meditation and loves cooking and entertaining her friends and family.

Lisa Burton-Grika

Lisa Burton-Grika, Associate Director of the Office of Student Disabilities Services has several years of experience working in Student Services within Higher Education.  She earned a Master's Degree in Counseling and focused the last ten years of her career facilitating access for college students with disabilities.  Her interests include taking yoga classes, trying new restaurants, and spending quality time with family and friends.

Jaime Slonim

Jaime Slonim, Associate Director the Office of Student Disabilities Services is a nationally certified school psychologist with over 6 years of experience serving the needs of students with neurodevelopmental and acquired disabilities in public and non-public schools.  She completed her pre-doctoral internship in adult neuropsychology with rotations in epilepsy and concussion.  In her spare time, she enjoys reading, equestrian and traveling.


Pam Balkovec, Learning Disabilities Consultant of the Office of Student Disabilities Services is a certified school psychologist with a background in working with individuals who are deaf and hard of hearing.  Pam has been at Penn on a part-time basis for over 10 years.  She enjoys her two Golden Retrievers as well as traveling in her spare time.

Grace Conte

Grace Conte, Assistant Director of the Office of Student Disabilities Services holds a B.S. in Elementary Education and a M.S. in Higher Education with a primary concentration in Higher Education Administration and Leadership and secondary concentration in Student Development and Affairs.  In her current role, she supports students in the supervision of exams with accommodations, facilitation of note-takers, and is currently serving as the Co-chair of the Student Affairs Leadership Team (SALT), Professional Development Committee.  In her spare time, she enjoys trying new recipes, baking elaborate concoctions, reading, and spending time with family, friends, her partner, and their recently adopted kittens.

Amrou Ibrahim

Amrou Ibrahim, Assistive Technology Specialist of Student Disabilities Services has a B.A. in Information Technology and Informatics from Rutgers University.  He has experience with assistive technologies, accessibility, alternate format text, and document remediation.  In his current role, he supports students with disabilities by providing them with their textbooks and other course materials in accessible and alternate formats.  He meets with students in order to assess which technologies they need as well as to teach them how to install and use assistive technology on their computers.  He also helps with broader accessibility initiatives on campus.  A few of his interest include hiking, reading, drawing, photography, TV, music, and of course technology.

Rachel Brown

Rachel Brown, Administrative Assistant for Accommodations of the Office of Student Disabilities Services earned her B.S. in Human Development and Family Studies from Penn State University.  She is currently pursuing her M.S.Ed. in Higher Education from the University of Pennsylvania's Graduate School of Education.  In her free time, she enjoys spending time with family and friends, exploring new cities, discovering new donut and ice cream shops, and running.

Myrna Cohen

Myrna Cohen is the Executive Director of Penn's Weingarten Learning Resources Center.  In this capacity, she oversees the University's services and programs for support in academic reading, writing, study strategies, and time management. She enjoys working with both undergraduate and graduate students who seek to improve their academic skills.  At the Weingarten Center, she also oversees the University's Office of Student Disabilities Services.  Dr. Cohen is on the senior staff of the College of Arts and Sciences and Adjunct Associate Professor of Education at Penn's Graduate School of Education.   She received her Ph.D. in Education from the University of Pennsylvania.  In her spare time, she enjoys reading, gardening, aerobics and golf.

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