Contact Us

Our customer service representatives are available by phone or in the PSA Main Office during normal business hours:

Monday through Friday: 10am-6pm
Saturday & Sunday: Closed

Penn Student Agencies
255 S. 36th Street
117 Williams Hall

The PSA office and all agencies close when the University closes for holidays or bad weather.  Please refer to the academic calendar for University holidays, and call 215-898-MELT for weather related closings.

Administrative Staff

Claire Williams Picture

Claire Williams
Penn Student Agencies, General Manager

Claire is responsible for the overall management and operation of all 9 student agencies.  She advises PSA affiliated students on staff management, personnel, marketing, customer service, and fiscal responsibility.  Acting as Business Administrator, she oversees the financial, personnel, and administrative functions of PSA in accordance with University policies and procedures.

Debby Fortunato
Penn Student Agencies, Financial Assistant

Debby is responsible for maintaining financial records for all 9 student agencies.  This includes preparing Penn Cash and Bursar allocations, processing journal entries, preparing month end income statements, and creating and monitoring purchase orders.