Our customer service representatives are available by phone or in the PSA Main Office during normal business hours:

Penn Student Agencies
255 S. 36th Street
117 Williams Hall

Normal Business Hours

Monday through Friday: 10am-6pm
Saturday & Sunday: Closed

2016 Spring Break Hours

Closed March 5th to March 13th

Snow Policy

In case of inclement weather, call 215-898-MELT. If day classes are cancelled, then all PSA locations are closed. If evening classes are cancelled, then all PSA locations will close at 6pm.

Administrative Staff

Claire Williams Picture

Claire Williams
Penn Student Agencies, General Manager

Claire is responsible for the overall management and operation of all 9 student agencies.  She advises PSA affiliated students on staff management, personnel, marketing, customer service, and fiscal responsibility.  Acting as Business Administrator, she oversees the financial, personnel, and administrative functions of PSA in accordance with University policies and procedures.

Debby Fortunato
Debby Fortunato
Penn Student Agencies, Financial Assistant

Debby is responsible for maintaining financial records for all 10 student agencies.  This includes preparing Penn Cash and Bursar allocations, processing journal entries, preparing month end income statements, and creating and monitoring purchase orders.