Phone: 215.746.3535 (main office line, 24/7). The automated menu lists all available options including making an appointment, getting in touch with various offices within SHS (like insurance and immunization compliance), contacting the administration, addressing urgent medical issues, and requesting medication refills.
Online Appointment Scheduling: Bypass the phone system and go directly to the web! Click on "Schedule an Appointment" in our main menu for detailed instructions, access the on-line portal directly at http://shs.upenn.edu/ (PennKey login required)
If the office is closed and you have an urgent medical issue please call 215.746.3535 and press option 1. Let the operator know you need to speak to the Student Health provider on call. In a true medical emergency, call 9-1-1 (or 5-1-1 from campus phones).
Billing issues or concerns: email@example.com.
Complaints or Other Concerns: If you have any comments about your care, about patient safety issues, or about discrimination concerns, please notify Student Health Service administration by phone at 215-746-3535 or by e-mail at firstname.lastname@example.org. The Office of the Vice Provost for University Life is available by phone at 215-898-6081 if the Student Health Service cannot resolve your concerns. You may also contact The Joint Commission online at www.jointcommission.org or via e-mail at email@example.com. Questions or complaints about Penn's Nondiscrimination Policy should be directed to the Office of Affirmative Action and Equal Opportunity Programs, Sansom Place East, 3600 Chestnut Street, Suite 228, Philadelphia, PA 19104-6106 or by phone, at (215) 898-6993 (Voice) or (215) 898-7803 (TDD).
MEDIA INQUIRIES: Reporters/journalists should not contact SHS directly. Press photos at SHS are not allowed without prior appointment and approval. Please visit www.vpul.upenn.edu/media.php for contact and additional information.
Student Health Service
3535 Market Street (36th and Market)
Suite 100 (floor 1)
Philadelphia, PA 19104
SHS is 2 traffic lights north of the Penn Bookstore. We are accessible via public transportation, including the 34th and Market stop on the Market-Frankford Subway (the "El") and the 36th and Sansom stop on the #10 trolley. We are just blocks from two of our University hosptials: Hospital of University of Pennsylvania and Penn Presbyterian Medical Center.
SHS is located in the 3535 Market office building at the corner of 36th and Market. If you see Subway Sandwiches, PNC Bank or FedEx you are in the right building.
Our office, suite 100, is on the first floor, above the ground and mezzanine levels. From the elevator lobby, press 1 to summon elevator car ï¿½" the screen tells you which car to take (A, B, C, etc). Watch for your assigned car to arrive (don't take the other ones - they won't stop on your floor). Enter the assigned elevatorâ¦ No need to press any button again upon entering the elevator. Exit the elevator at level 1. Use your PennCard to open the door to our main lobby.
|Main Line for SHS|
|Pill Refill Line||215-746-1020|
215-746-3535, Option #3
215-746-3535, Option #4
PRIMARY CARE PROVIDERS
Mariellen Benedetto firstname.lastname@example.org
Sallyann Bowman email@example.com
Julia Burton (Mills) firstname.lastname@example.org
Lisa Flaherty email@example.com
R. Adam Kellis firstname.lastname@example.org
Alice Gallagher email@example.com
Kathleen Kearney firstname.lastname@example.org
Sigrid Larson email@example.com
Daniel Meyer firstname.lastname@example.org
Deborah Niles email@example.com
Susanna Randall firstname.lastname@example.org
Vanessa Stoloff email@example.com
Amanda Swain firstname.lastname@example.org
Leslie Thompson email@example.com
Pat Urevick firstname.lastname@example.org
Christina Paul email@example.com
Nicole Otto firstname.lastname@example.org
Seema Vasu email@example.com
James (Jay) Effrece firstname.lastname@example.org
Janice Asher email@example.com
Deborah Mathis firstname.lastname@example.org
Joyce McNeill email@example.com
Connie Murphy firstname.lastname@example.org
Perri Stella email@example.com
Melanie Morrison Clinical Practice Manager firstname.lastname@example.org
O'Keea Carthorne Referral Coordinator email@example.com
Erin Taylor Health Counselor firstname.lastname@example.org
Sandi Herman Health Counselor email@example.com
Anne Cunningham Nurse Manager firstname.lastname@example.org
Colleen Young Nutritionist email@example.com
Deborah Westerling Nutritionist firstname.lastname@example.org
Melissa Bottiglio Patient Care Manager email@example.com
Giang Nguyen, MD MPH MSCE Executive Director firstname.lastname@example.org
Sallyann Bowman, MD Deputy Director email@example.com
Erika Gross, MBA, MS Director of Finance firstname.lastname@example.org
Ashlee Halbritter, MPH Director, Campus Health email@example.com
Lamar Smith Executive Assistant firstname.lastname@example.org
IMMUNIZATION & INSURANCE COMPLIANCE
Dennis Shinners Compliance and Privacy Officer email@example.com
Caryn Baxter Immunization Compliance Coordinator firstname.lastname@example.org
Rajeena Philips Insurance Compliance Coordinator email@example.com
Barbara Hamilton Insurance Compliance Coordinator firstname.lastname@example.org
PENN STUDENT INSURANCE PLAN (PSIP)
Deborah Olson Account Representative Aetna Student Health email@example.com
CAMPUS HEALTH INITIATIVES
Ashlee Halbritter Director, Campus Health firstname.lastname@example.org
Rebecca Huxta Public Health Specialist email@example.com
Toyosi Sonyii Public Health Data Analyst firstname.lastname@example.org